UNISA Online Registration FAQs

UNISA Online Registration FAQs: Undergraduate & honours qualifications

Pre-registration

I want to register, but didn’t apply during the application period. What should I do?

You will need to apply for admission during the next application period. Please visit www.unisa.ac.za/apply for more information.




Can I transfer from another university to Unisa?

Yes, except if you were excluded / suspended from a prior institution of higher education on grounds of misconduct. You do, however, need to apply to Unisa first. Please visit www.unisa.ac.za/apply for the dates for the next application period.


Can I register with Unisa and another university simultaneously?

Only if the qualification you register for at Unisa is for non-degree purposes and if you have written permission from the other university allowing concurrent registration. You must submit this written permission at the time of application and registration. Remember too, if you do not have a Unisa student number you first need to apply. Please visit www.unisa.ac.za/apply for the dates for the next application period.


Can I register for two or more formal programmes at Unisa simultaneously?

Unfortunately not.


How do I get an academic record or credit certificate?

Submit your request via myUnisa and it will be e-mailed to your myLife e-mail account. This PDF document is password protected. You will only be able to access with your identity number / passport number (the ID number or the password number on record at Unisa).


Why does my qualification have a new NQF level?

In 2008, the National Qualifications Framework (NQF) Act No 67 replaced the South African Qualifications Authority Act No 58 of 1995.

In line with the NQF Act, there are now 10 levels on the NQF, which means that all qualifications changed from the 8-level framework to the 10-level framework, for example: A 3-year bachelor degree was previously placed on an NQF level 6. The new NQF level is a 7. Click here for more information.

Please note: Qualifications with the old NQF levels will continue to receive the same recognition as qualifications awarded in terms of the new NQF levels and the Higher Education Qualification Sub-Framework alignment.


When can I register for a module if I was registered before and did not write the exam for the module?

After the official release of the exam results for that exam period, but before the appropriate closing date for registrations.


Did you know that some Unisa qualifications include workplace-based learning?

Specific modules in certain qualifications offered at Unisa include workplace-based learning that must be completed. Please check if the qualification you have chosen has any work-integrated learning (WIL) modules. This experience is called work-integrated learning or experiential learning, and must be completed under the supervision of a suitably qualified and experienced person (mentor). This experience is mandatory for passing that module and achieving your qualification. Please check, before registering for such a module, that you will be able to complete this work-integrated learning component.

Students who do not have placement at an employer can contact the relevant academic department for assistance in finding a suitable experiential learning provider to gain this experience.


Will Unisa recognise my prior learning?

When applying to Unisa, Unisa will consider your previous learning. This includes both formal education at a tertiary institution (eg formal certificate, diploma and degree qualifications) and informal learning (eg knowledge or skills acquired during practical work experience, including community work in a relevant field). Visit www.unisa.ac.za/rpl for more information.


I applied for exemptions previously and have not been notified whether or not I was successful.

Please make sure that you have followed the application procedure for credit exemptions. Visit www.unisa.ac.za/register for the application process. Once you have confirmed that you followed the correct procedure, please send an e-mail to adhoccredits@unisa.ac.za


I completed my education in a country other than South Africa. What should I do?

If you did and you’re registering for a bachelor degree, you must apply for a certificate of conditional matric exemption through the Access and Exemption Office at Unisa (ame@unisa.ac.za).


I did not register with Unisa for the past few years. Can I still complete my degree?

You will need to confirm whether or not Unisa still offers your qualification. Visit www.unisa.ac.za/register to check this information. If you need to apply for a new qualification, please take note of Unisa’s application process and academic progression rules.

During registration

My application for admission was approved and I registered online. What must I do now?

Please be patient while we process your registration. If you see that your registration will not be processed by the closing date for registrations, please visit your nearest Unisa Regional Office.


How do I cancel or add a module?

  • You need to complete Unisa’s DSAR02 form to cancel or add a module. You may also do this via myUnisa.
  • Please note that if you voluntarily cancel your registration of a module for any reason whatsoever, you will forfeit a part of or the entire fee paid as prescribed in the fee payment schedule.

Please also take note of Unisa’s academic progression rules on the number of modules you are required to pass per year.


Deferment

  • Students who decide not to register for an academic year or a semester must apply for deferment (permission to not register for a concurrent academic year) by submitting the DSAR26 form before the closing date of each registration period. The form cannot be used to cancel or move your current registration to the next semester or academic year.
  • A student cannot apply for deferment after he or she has registered for a semester or academic year.


How many years do I have to complete a specific qualification?

Time limits for completing qualifications:

  • 3 years to complete a 120-credit qualification (eg higher certificate or advanced certificate, or honours and postgraduate diploma)
  • 8 years to complete a 360-credit qualification (3-year degree or diploma)
  • 10 years to complete a 480-credit qualification (4-year degree)

Please also take note of Unisa’s academic progression rules.


I need some proof of my Unisa registration.

As soon as your Unisa registration has been finalised, a letter confirming your registration for the semester or academic year will be sent to your myLife e-mail account. You may also request this via myUnisa and a copy will be sent to your myLife e-mail account.


Post-registration

Do I need to attend classes?

Unisa is a distance education university, which means that you study at a distance. We do not offer classes, but we do offer some tutorial classes for certain modules.


I registered and paid, but have not received any correspondence from Unisa.

  • If you have not yet paid your minimum initial amount, visit www.unisa.ac.za/paymentinfo for banking details.
  • If you have already made a payment, please check that you have paid the correct amount according to Unisa’s fee structure. Follow this link for a quotation: www.unisa.ac.za/feequote
  • Check that you do not have any library books outstanding from a previous registration period. You can do this on myUnisa: https://my.unisa.ac.za
  • Ensure that your registration meets all the pre-requisites and co-requisites. Visit the Unisa registration website for more information: www.unisa.ac.za/register


I registered for the first semester, and I would like to change to the second semester

You may only request this change during the first semester registration period. 

How much will I forfeit if I cancel my modules?

  • Semester 1 modules: If you cancel a module before 15 March, you forfeit the minimum initial amount. You will forfeit the full amount if you cancel after 15 March.
  • Semester 2 modules: If you cancel a module before 15 August, you will forfeit the minimum initial amount. You will forfeit the full amount if you cancel after 15 August.


How can I apply for a formal letter of academic record (hard copy format)?

Complete the DSAR08 form available under forms and codes on the Unisa website and submit it via e-mail to study-info@unisa.ac.za. Include your postal address so that a hard copy of your academic record can be posted to you.

Registration FAQs: Master’s & doctoral degrees

Registration

I was registered in 2018. Must I re-register for the 2019 academic year?

Yes. You must re-register and pay your fees every year until you complete your studies. Please remember to register online and pay the prescribed fees during the registration period of 3 January to 29 March 2019. Some exceptions apply.

When can I register for the 2019 academic year?

The registration dates for Unisa’s master’s and doctoral degrees are 3 January to 29 March 2019. Some exceptions apply.


I was previously registered for a master’s qualification, but did not re-register in 2018. Can I register online?

If you did not apply for a formal deferment, you will have to re-apply for admission as spaces are limited for each year. Applications for admission to the 2019 academic year for master’s and doctoral qualifications are closed (some exceptions apply). Please re-apply during the next application period.


I tried to register online, but could not find the master’s qualification for which I was previously registered. What should I do?

This could mean that the qualification for which you were previously registered has been phased out and is no longer available. Please send an e-mail to the Master’s and Doctoral Section (mandd@unisa.ac.za) to apply to re-register (as an exceptional case) or to find out to which qualification you can transfer your studies.


I want to register, but I did not apply during the application phase. What can I do?

It is possible that you may apply for your qualification of choice outside of the prescribed application dates. If it is not, you will unfortunately have to apply for admission during the next application period.


My application was approved and I have registered online. What must I do now?

There are four very important steps you must follow:

  1. Go to myUnisa and claim your Unisa login (if you have never before logged in to myUnisa).
  2. Login to your myLife e-mail account as soon as possible and check this account regularly. All registered Unisa students get a free myLife e-mail account. Important information, notices and updates are sent exclusively to this account, so it’s very important that you check it regularly.
  3. Access myUnisa for important study-related information. Students registered for the MBA, MBL and DBL degrees must visit the SBL’s ESOnLine for study material and other important information.
  4. Make contact with your supervisor after accessing your myUnisa / ESOnLine information.

If you have any problems accessing myUnisa or your myLife e-mail address, please send an e-mail to myUnisaHelp@unisa.ac.za or myLifeHelp@unisa.ac.za. Remember to include your student number in the subject line of your e-mail.




I have registered and have paid my fees, but did not receive any correspondence from Unisa.

All correspondence is e-mailed to your myLife e-mail address. Unisa will not send e-mails to your personal e-mail address. All registered Unisa students get a free myLife e-mail account. Important information, notices and updates are sent exclusively to this account, so it’s very important that you check it regularly. Remember to always include your student number in the subject line of your e-mails to Unisa.

I registered for the research proposal module and I did not receive any printed study material.

No printed study material is available for master’s and doctoral candidates. You must register on myUnisa to download your study material (where applicable). Information on the proposal module is linked per department under “resources”. If there are no information on myUnisa, please contact your supervisor / contact person.

It is your responsibility to contact your supervisor / contact person in order to access departmental requirements. The outcome of the research proposal module is an acceptable title and research proposal.

I want my study material to be delivered by courier to my address.

Master’s and doctoral study material (if applicable) is only available online. Once you are registered, you must register on myUnisa, Unisa’s student portal, to access your study material online.


Will I be credited for modules completed at another institution?

You can only request credit for coursework modules if Unisa offers the specific qualification by coursework. Students may not be granted credits from study units obtained on grounds of a completed qualification. Credits will only be considered for study units of incomplete qualifications at master’s degree level. No credits are considered for research master’s or doctoral qualifications.

You may apply for credits on the basis of courses passed at another university. Note, however, that you may not be granted more than 50% of the modules for the qualification concerned.


Am I allowed to complete my coursework degree in one year?

Yes, but it is highly unlikely as certain prerequisites are set for each qualification, for example: the research proposal must be accepted before you may register for the research component.  


Am I allowed to complete my research master’s qualification in one year?

Yes, but it is highly unlikely, as you must first register for and comply with the requirements for the research proposal module before you may register for the research component.


Am I allowed to complete my doctoral qualification in one year?

No. A doctoral student must be registered for at least two academic years before submitting the thesis for examination.


Will I be allocated a supervisor or can I come with my own?

In most departments, you will be allocated a supervisor on acceptance of your admission. If not, you will be provided with a contact person. You may discuss the possibility of your own identified supervisor with the contact person. An extensive CV of the proposed external supervisor will have to be submitted if it is agreed that you may provide the information for consideration. If the person is accepted, Unisa will contract the person and pay the person accordingly.

What is the role of my supervisor?

Your supervisor is integral to your studies and will assist you in planning your academic year, ensuring that you are aware of all critical milestones and detailing both your and their responsibilities during the course of your studies. Both you and your supervisor will sign a Code of Conduct that governs the conditions of your relationship. The support and guidance of your supervisor will be invaluable during the course of your studies.

My supervisor has informed me that my research proposal has been approved. What should I do?

You must receive a formal letter / e-mail from the Master’s and Doctoral Section informing you of the outcome of your research proposal module. You may then proceed with the online registration of your dissertation / thesis in the next registration period. If you do not receive confirmation within two weeks of your supervisor informing you of the outcome, please contact the Master’s and Doctoral Section (mandd@unisa.ac.za). 


I am registered for a master’s qualification. May I cancel my studies?

Yes, you may cancel your modules or studies. Please note, however, that if you cancel the research proposal module or research component of your qualification, you will forfeit the full amount.


I am registered for a research qualification. Why must I indicate an examination venue?

If you are registered for the research proposal module or the research component, you will not be required to write exams. You must, however, indicate an exam venue close to where you live when you register for administrative purposes.

Can I transfer from another university to Unisa?

Unisa accepts candidates from other universities, except if the candidate was excluded / suspended from another Higher Education Institution on grounds of misconduct. If you are applying to transfer from another university, please provide Unisa with a declaration from the previous institution that you did not submit your master’s / doctoral dissertation / thesis for examination at that institution. If you do not have a student number, please first apply for a student number in the next application period, once you have received your student / reference number apply for admission and upload the relevant supporting documents.


Can I register with Unisa and another university simultaneously?

You can only be registered at one South African university for a formal qualification. If you want to study simultaneously, you will have to register for a formal degree at one university and for non-degree purposes at the other university. Unisa will only accept you for non-degree purposes on condition that you have written permission from the other university allowing concurrent registration. You will be required to upload the written permission from the other university as part of your application for admission.


May I register for two or more formal qualifications?

No. You may not register concurrently for two formal qualifications at Unisa.


What should I do if I need an academic record?

Complete the DSAR08 form and send it via e-mail to mandd@unisa.ac.za. Remember to include your student number in the subject line of all e-mails.


Why does my qualification have a new NQF level?

In 2008, the National Qualifications Framework (NQF) Act No 67 replaced the South African Qualifications Authority Act No 58 of 1995.

In line with the NQF Act, there are now 10 levels on the NQF, which means that all qualifications changed from the 8-level framework to the 10-level framework, for example: A master’s degree was previously placed on an NQF level 8. The new NQF level is a 9. 

Please note: Qualifications with the old NQF levels will continue to receive the same recognition as qualifications awarded in terms of the new NQF levels and the Higher Education Qualification Sub-Framework alignment.


Non-degree purposes

May I register for modules for non-qualification purposes (NDP) concurrently with my master’s or doctoral degree?

If you are registered for a master’s degree, you may also register in the same academic year for two undergraduate modules or for one honours paper or the corresponding number of modules on the same level for non-degree purposes (NDP).

If you are registered for a doctoral qualification, you may also register in the same academic year for two undergraduate modules or for one honours paper or one master’s paper or the corresponding number of modules on the same level for non-qualification purposes (NDP).

You will only be allowed to register for an honours or a master’s paper / module(s) if you comply with the prescribed admission requirements for the honours or master’s qualification concerned. An application for concurrent registration must be submitted online on the prescribed form at least three weeks before the closing date of registration for the NDP paper / module(s).


Master’s & doctoral fees


When must I pay for my research master’s or doctoral studies?

Study fees for research master’s and doctoral studies must be paid in full at the time of registration.


What does a master’s / doctoral degree cost? 

The fees for the 2019 academic year will only be available on 1 January 2019. For 2019 fees for the MBA, MBL and DBL qualifications, please contact the SBL via e-mail (sblfinance@unisa.ac.za).

Remember that you have to register and pay every year until you have completed your studies.


How do I calculate my fees?

The fees for 2019 will only be available on 1 January 2019. After this date, use the fee quotation link on the Unisa website to obtain a total fee quotation for the cost of the modules that you have selected. Alternatively, contact the Master’s and Doctoral Section (mandd@unisa.ac.za) for assistance.


Where do I pay online?

You can pay online via the secure link: http://www.unisa.ac.za/feepayment


Master’s & doctoral study material


Deferment of studies

May I defer my studies to the next academic year?

If you wish to defer your studies to the next academic year, please complete and submit the request for deferment form before the relevant closing date for re-registration. Deferments are only granted a year at a time and for a maximum of two years during the course of study for a particular qualification.

Please note: No deferments will be considered once your registration for an academic year has been finalised. Any requests for deferments after your registration has been finalised will be treated as a request for cancellation. It is crucial that you remember to re-register online for the next academic year. You will not receive a reminder from Unisa.


Cancellations

May I cancel any modules once I have registered?

Students who cancel their registration for a research proposal module or for a dissertation or thesis remain liable for the full fees for the year for which they were registered.


Exemptions

I completed a research proposal module at another university. Can I be exempted from the research proposal module? 

No. You must apply for admission and provide written approval from the other university that you may continue your studies at Unisa using the same research topic and proposal. The fact that your proposal was accepted at another university does not mean that Unisa will accept the proposal.


I completed the research proposal module and received my results. When can I register for the dissertation / thesis?

If you receive your result before the closing date for registrations, you can add the dissertation to your current registration. If registrations have already closed, however, you will have to wait for the next registration period (normally from January to March). You will have full access to the library and to your supervisor until registrations re-open for the next academic year. If you experience problems at the library, please contact the Master’s and Doctoral Section (012 441 5702; mandd@unisa.ac.za).


Students with disabilities

Does Unisa assist students with disabilities?

Unisa’s Advocacy and Resource Centre for Students with Disabilities (ARCSWiD) will assist and support students with disabilities. If you require assistance, please indicate the nature of your disability on the online registration form and contact ARCSWiD as soon as possible after registration. This will enable ARCSWiD to plan the measures necessary to support your needs.



Bursaries and student funding

Are there bursaries available for national and international master’s and doctoral candidates?



There are a limited number of bursaries available for master’s and doctoral students who have completed the research proposal module of the specific master’s or doctoral qualification. Please visit the Directorate for Student Funding or contact them via e-mail



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